1. Ordering

Can I personalize my order?

Yes! Many of our products offer personalization options such as names, dates, quotes, images, or custom text. Simply enter your personalization details on the product page before adding the item to your cart.

 

2. Can I change or cancel my order?

We begin processing orders quickly. If you need to make changes or cancel an order, please contact us within 12 hours of placing it. Once production has started, changes may no longer be possible.

 

3. Shipping

Where do you ship?

We currently ship throughout the United States and to selected international destinations like Canada and Australia.

 

4. How long does production take?

Most orders are produced within 2–5 business days.

 

5. How long does shipping take?

Processing time takes 1-3 days

Estimated delivery time: 

    • United States: 3–8 business days

    • International: 7–21 business days

Delivery times may vary during holidays or due to carrier delays.

 

6. Products

What brands do you print on?

We use high-quality apparel from trusted manufacturers selected for comfort, durability, and excellent print quality.

 

7. How should I wash my shirt?

To keep your apparel looking its best:

    • Wash inside out

    • Machine wash cold

    • Use a mild detergent

    • Do not bleach

    • Tumble dry low or hang dry

    • Do not iron directly over the printed design

 

8. Will the colors look exactly like the photos?

Actual colors may vary slightly due to monitor settings, lighting, and the printing process.

 

9. Returns & Refunds

Do you accept returns?

Because many of our products are made-to-order or personalized, we generally do not accept returns for buyer’s remorse or incorrect sizing.

However, if your item arrives damaged, defective, or incorrect, please contact us within 15 days of delivery, and we’ll gladly make it right.

 

10. My order arrived damaged. What should I do?

Please send us via email:

    • Your order number

    • Photos of the item

    • Photos of the packaging (if applicable)

We’ll review your request and provide a replacement or refund if appropriate.